Education UAE - The Resilience Issue 2026

EdTech 191

Schools using Ten Points report clearer expectations, more consistent recognition of positive behaviour, and earlier identification of wellbeing needs. Importantly, it has helped shift conversations with families from reactive to proactive, supported by shared language and clear data. Education UAE: What has been your proudest moment on the journey to achieving this award? James: Our proudest moments are always the quiet ones. Hearing a teacher say that they now spot patterns earlier, or a student explaining how reflecting on their emotions has helped them self-regulate, matters more to us than any metric. The award is a milestone, but those day-to-day changes are what make the work meaningful. Education UAE: What were the biggest challenges you faced in bringing this idea to life, and how did you overcome them? James: One of the biggest challenges was resisting the temptation to overcomplicate things. Schools are busy environments, and any system that adds friction will fail. We spent a great deal of time refining the interface, language, and workflows to ensure Ten Points felt intuitive and genuinely helpful.

Education UAE: What makes your approach truly different or innovative? Why do you believe it stood out to the judges this year? James: Our starting point was culture, not compliance. Rather than focusing on sanctions or isolated wellbeing check-ins, Ten Points centres everyday classroom interactions. Behaviour is treated as information, not just an outcome. Wellbeing is understood as something shaped daily by school experience, not just something measured periodically. Wellbeing is understood as something shaped daily by school experience, not just something measured periodically. Judges told us that what stood out was how grounded the platform is in real school life. It is not an add-on or a bolt-on. It supports what teachers already do well, while giving leaders a clearer, more connected view of what is happening across their community. Education UAE: What impact has your initiative had so far on students, staff, families, or the wider community? James: Schools using Ten Points report clearer expectations, more consistent recognition of positive behaviour, and earlier identification of wellbeing needs. For students, this means feeling seen and understood on a daily basis. For staff, it reduces workload by replacing manual tracking with live insight. For leaders, it provides evidence they can act on, rather than anecdote or retrospective reporting.

Schools are being asked not just what they do, but how they know it works

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